FAQ

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1. What types of cleaning services do you offer?

We provide a range of cleaning services including regular residential cleaning, deep cleaning, and move-in/move-out cleaning.

We also offer specialized services like Airbnb turnover and commercial cleaning. Each service can be customized to fit your specific needs.



2. How often should I schedule cleaning services?

This depends on your lifestyle and preferences. Many clients opt for weekly or biweekly residential cleaning to keep their homes consistently fresh.

 Deep cleaning is usually scheduled seasonally or as needed. Move-in/move-out cleaning is typically a one-time service around your moving dates.



3. Are your cleaning products safe for children and pets?

Yes! We use eco-friendly and non-toxic cleaning products whenever possible to ensure the safety of your family and pets.

If you have specific sensitivities or preferences, just let us know — we’re happy to accommodate.



4. Do I need to be home during the cleaning?

No, you don’t have to be home. Many clients provide us with a key or access code so we can clean while they’re away.

We take security seriously and always respect your property.


5. How do I prepare for a deep cleaning or move-out cleaning?

To get the best results, we recommend decluttering your space as much as possible before our visit. For move-out cleaning, please ensure all personal belongings are removed.

We handle the heavy cleaning — no need to do any scrubbing yourself!



6. What if I’m not satisfied with the cleaning?

Customer satisfaction is our priority. If you’re not happy with any area we’ve cleaned, please contact us within 24 hours.

We’ll gladly return to address the issue at no additional cost.



7. How do I book a cleaning service?

You can book easily through our website’s online form, give us a call, or email us directly.

 We’ll work with you to schedule a convenient time and discuss any special requests.




8. Do you offer any discounts or packages?

Yes! We offer discounted rates for recurring cleanings and customized package deals for multiple services.

 Contact us for details and a personalized quote.